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Homestead Technologies

Homestead Technologies

www.homestead.com
What is your customer experience with Homestead Technologies?

Homestead Technologies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.0 star rating based on 9 customer reviews; consumers are mostly dissatisfied with reliability and support, with 78% unfavorable feedback and reports of email outages, billing disputes, and inaccessible accounts.

Key Takeaways for Future Customers

  • Read Homestead Technologies reviews before signing up to assess service reliability and support responsiveness.
  • Expect potential difficulties canceling services and pursue refunds proactively if billed after your cancellation request.
  • Consider alternatives for web hosting and email if uninterrupted service is critical to your business.

Negative Feedback / Risk Areas

  • Frequent Homestead Technologies customer complaints about poor customer service and slow resolution of email outages.
  • Recurring billing disputes and challenges obtaining refunds or canceling subscriptions.
  • Account access and identity verification issues that lock users out and disrupt website management.

Positive Feedback

Some customers note low cost and a small company feel, and rare interactions with support were described as patient and helpful.

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SALLY T Ztp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Issaquah, Washington

Billed Excessively for Services not Rendered

AI Highlights
  • 2022: Homestead refused customization; I stopped using hosting.
  • 2026: Site down; DNS at Homestead; charges after cancellation; Ana dismisses.

Back in 2022, I placed a call to Homestead Technology Customer Service number, and at the time, I asked if they could customize a certain page of my website, and they flat-out answered NO. So at that time, I told them that I would no longer be using the website hosting they provided, as I was not happy.

Fast forward to 2026, and I placed a call to them again. This time, my website is down, and when I called my current website manager, they advised me to contact Homestead as they are still the DNS provider for my site. Because I haven't been able to log in to my Homestead account for over 4 years and I no longer have access to the email I used to register, they made me confirm my identity through 'NEWFOLD,' which took several attempts. When I was finally able to log in to my account, of course, everything was down and disabled.

The page I could access showed this huge account balance. Upon reviewing the account, I noticed that they continued to bill me for website hosting despite my request to cancel in 2022. When I tried to dispute the balance, they kept telling me that the only person who can do that is the manager. I tried to get a hold of this so-called manager for days to no avail until today.

This manager's name, 'Ana,' is not only rude and impatient, but she also will not listen to reason at all, even when I tried to tell her that I will only pay for the services I received, and website hosting is not one of them, as I never received the service. She keeps insisting that because it was never canceled out of my account, I am still responsible for paying it, she says, regardless. I tried to explain to her several times that I made the call back in 2022, and if that person did not record the conversation, that is not my problem.

Ana tried to ask what time I called or what the name of the person was, so I told her this was back in 2022; who is going to remember that? Since she won't listen, I told her that I will be submitting a formal complaint with the Better Business Bureau, and since she is in the Philippines and couldn't really help or make a decision, I will then take my complaint on this matter somewhere else, including calling Intuit, who bought the company.

Loss:
$325
Pros:
  • Small company
Cons:
  • Virtual assistant using mountain time
  • Limited services

Preferred solution: Price reduction

User's recommendation: Listen to the Customer

View full review
Mark F Tzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emails not being sent

AI Highlights
  • Emails I send are not delivered to customers initially.
  • Customers report not receiving emails, but they get them when I resend from yahoo.com.

The emails I send are not being sent. My customers say they haven't received an email from me, and then I resend the same email from my yahoo.com account, and they then receive it. I need this fixed ASAP.

Preferred solution: Deliver product or service ordered

View full review
Resolved
Bruce H Tzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cancellation

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AI Highlights
  • Cancel services for www.bruce-hanna.com now.
  • Refund for payment Feb 27, 2025 thru 2026.
  • Online cancellation has taken over a week.
Updated by user Mar 09, 2025

Company fixed the issue and I have been provided with apology. I got through on the phone eventually and they actioned the cancellation and refund d immediately.

Original review Feb 22, 2025

I have been trying to cancel my website and get refund for over a week now online. It tells me to phone you - I am in Ireland and it is most inconvenient and expensive to phone you.

Please cancel asap. bruce_hanna@***** is my login for www.bruce-hanna.com CANCEL ALL SERVICES IMMEDIATELY and refund last payment for period Feb 27, 2025 thru 2026.

Loss:
$240
Pros:
  • Worked well for past few years
Cons:
  • Cancel and will not reply

Preferred solution: Full refund

View full review
LenAllen M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Since involved with Google no contact stop payment in my bank I suck *** consumer since 2009 no more cancel me

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AI Highlights
  • Disappointed since Google became involved.
  • Been a customer since 2009.
  • Requests account cancellation and threatens to open a new bank account.

You have been disappointing since Google became involved. I have been a customer since 2009.

Please cancel my account, or I will open a new bank account just to remove you.

You are the enemy within. Go to ***

Preferred solution: You and Google into *** out of my business *** *** you *** you

View full review
Vivene J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to talk to someone about refund

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I need to talk to someone about the website because I can't get in period. Or I want my $85 back. I want a refund nowww or I'm taking this to small claims court

Loss:
$85
Pros:
  • Cost is cheap
Cons:
  • Site runs extremely slow on a desk top or mac
  • Log in does not always work
  • Log in on mac or pc doesnt always work

Preferred solution: Full refund

View full review
Kenyon Agx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Homestead site not working

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Cant log into homestead.com and when I can nothing works your customer service always sucked now its total *** Pissed off customer long time customer with several sites at $52 a month!!!

User's recommendation: Never use this company that I’m stuck with

View full review
Anonymous
map-marker Shepherdsville, Kentucky

Poor web quality

Trying to search on Woodies Restoration in Russell Springs KY. When you click on boats for sale it takes you to an ad trying to sell website design???

View full review
Amro Fyp

The worst company I have ever worked with

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AI Highlights
  • Site has been down for 7 days.
  • They use subcontractors in the Philippines who read from a script and give no help.

My site has been down for 7 days. They only have subcontractors in the Philippines that read from a scrpt.

No assistance at all. They are a joke.

Run away from this Company! No one can assist and they just want your money!

User's recommendation: Run from this company!

View full review
pryornina P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mail Box Down for over FOUR DAYS

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AI Highlights
  • No email for over four days on a Homestead mailbox.
  • Support blamed the user; issue remains after following steps and mailbox deletions.

I have not been able to receive email in my Homestead hosted mailbox for over four days. I have been on the phone with customer service for two full days and all they can say, after they made the mightiest of efforts to blame ME...

is it will take another two days to fix, or more. The mailbox worked perfectly fine for a month and then simply stopped, and Homestead tried to blame me and the setup procedures I used.

I deleted the maibox twice and followed their instructions to the letter, still no email. Choose a different hosting company, Homestead cannot support a business website sucessfully.

Cons:
  • Email box has not worked for four days

Preferred solution: Deliver product or service ordered

User's recommendation: GoDaddy, WIX, anyplace but Homestead

View full review
1 comment
Guest

And a month later Homestead technologies still has not fixed the problem.

JR D Toj

Criminal activity and very poor customer service.

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AI Highlights
  • 15-year Homestead user unhappy since Intuit sale.
  • 2018 breach: server hacked; emails/passwords stolen.
  • 2022 Outlook help slow; three days to resolve.

I've been with Homestead ever since it was intuit. 15 Years.

They are and have been the worst ever since they (intuit) sold out. They are all liars and don't care about their client at all. Their server was hacked and my email passwords were stolen in 2018. They told me it was normal but to change my password.

Fishing they said. for 3 days in March 2022 they have stalled in helping me figure out what was going on with my outlook. They eventually told me it was microsoft and to their surprise I called MS and we were on 3 way. They were fulll of *** and my MS 365 tech proved it.

Then they spammed my email with alll kinds of filth. I have 4 different emails mind you and they sent out hundreds of emails from my accounts. Then the real problems started to happen. They locked me out of all my bussiness email and when I called them they said it was because I violated their spam conditions or rules.

They wanted me to send an email of apology and that I would never do that again. What? I will never apologize for what I didn't do. They did it and told me if I didn't their level 3 admin tech told them to tell me to take my business elsewhere.

What lowlife criminals. I should have known when they all speak with thick accents but call themselves. Jake, Mathew, Kathy, Karen and Jocelyn. I hate this company with a passion.

Don't build your websites with them. The owners are crooks too. These people should be shut down.

Don't do it. You come to regret it.

Loss:
$35000
Cons:
  • Customer service

Preferred solution: Let the company propose a solution

User's recommendation: BUYERS BE WARE!

View full review
JR D Toj

Poor customer service and liars

AI Highlights
  • I was told to email compliance but not given the email.
  • Judelyn, the supervisor, was told about the call.
  • There is no phone number for compliance or HQ.

Called and was told to email compliance but never gave me the full email. She told me that Judelyn the supervisor had already told them about me calling.

So I asked how do we get in contact with a Manager and all of the sudden Judelyn is a manager too. No phone number to call for compliance or headquarters. All interactions are recorded and on youtube.

Why Never Do Business with Homestead technologies/Websites. Tik-Tok 60 min with Jake C1871**** Judelyn C1871****

Preferred solution: Let the company propose a solution

User's recommendation: Cancel or Don't buy.

View full review
Wayne J Cdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Happy

AI Highlights
  • Hired a tech to import Outlook from old to new PC.
  • Tech accidentally deleted my email account; I called support.
  • They were patient and very helpful.

I was importing Outlook files from an old computer to a new one and hired a tech to help me. He accidentally deleted my email account to I called tech support for help.

They were patient and very helpful.

It is a shame that Microsoft keeps making frustrating changes to a great product.

Preferred solution: Nothing

User's recommendation: they did well by me!

View full review
Bapu S Noo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Probelm with credit card billing my website senseindia.net

AI Highlights
  • India's e-mandate requires verifications before charging.
  • Need guidance on paying fees and updating the card for senseindia.net.
Contains 1 confidential file for company representatives

I am trying to update credit card for billing from India. due government of India' new regulation e mandate on cards its not possible to deduct amound without verifications please let me know to pay the fees and how to update credit card for my website senseindia.net

Preferred solution: how to pay for website

View full review
Anonymous
map-marker London, England

I can't cancel my contract online. I have to use a phone number. I have tried on three different business days: "Not possible to Contact at this time."

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AI Highlights
  • Used Homestead Technologies for twenty years and was happy.
  • Moved to Portugal; cancellation online fails; the 800 number can't be reached.

I used Homestead Technologies for twenty years and was very happy with them. I understood their formats.

Closed my business. Moved to Portugal. Opened new business. Nothing seems to work.

Got tired of trying to make it work. Went through cancel steps online. Got message: To cancel you must call this 800 number.

I have tried on three different days and always get an operator message: "It is not possible to contact this number at this time." Growing hostile. Will contact my bank to tell them not to honor Homestead's invoice.

User's recommendation: When it works, it's wonderful. Right now I'm mad and frustrated.

View full review
pryornina P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burlington, Massachusetts

Homestead Web Hosting Falling Down on The Job!

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AI Highlights
  • Frequent identity verification over two years with hoops and codes.
  • System lands in QuickBooks; Sitebuilder is not accessible, and Wix is recommended.

I have used Homestead for all of my websites since the year 2000. I have built and managed probably 20 websites, so I am not an illiterate fool.

For the last two years, every couple of months Homestead makes you "Verify" your identity to sign into your account and manage your websites... their system makes you fly through a number of hoops, sends you a code, and then dumps you into a QuickBooks Account from which Homestead Sitebuilder is not even accessible! If I wanted to sign into my QuickBooks account, I would! Then, after numerous attempts to sign into your own account, they lock you out.

I have called Tech Support every couple of months for the last two years, just to gain access to my account! HOURS AND HOURS AND HOURS of my time wasted. Go to WIX.com, do not waste your time with Homestead. Nobody has time for this kind of nonsense.

Seriously, these people are supposed to be webhosting experts, if they cannot even set up a viable system for identity verification, there is really something wrong. I have had enough. I have started moving all of my websites to WIX.COM and the sooner I can dump Homestead, the better! Don't get trapped building websites with Homestead, because they take a long time to build and when you make the inevitable decision to move over to WIX, you will have to start from scratch.

I am a real person, not a competitor of Homestead. NINA PRYOR * Broker Associate * Davenport Properties* Jackson, CA

Loss:
$1000

Preferred solution: Straighten out the absiurd ID verification system

View full review
Resolved
Willie Eqw

Resolved: Homestead Technologies Zigo Technologies Review from Bronx, New York

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AI Highlights
  • Homestead.com hosts a site from Zigo Technologies.
  • It allegedly violates Flexite Company's trademark; no known address for Zigo Technologies in Arizona.

Homestead.com has illegal website on their server from Zigo Technologies that violates Flexite Company tradrmark. They have been contacted about this matter but have been uncooperative. There is no known address for this Arizona company too.

View full review
7 comments
Guest

Wed, June 15, 2016 3:24PM

Hello,

We write to notify you that our customer has not removed the alleged infringing

material you reported. As a result, the customer’s services have been

suspended.

Please reply with any questions Regards, Homestead Compliance Team

Guest

Typo . Zigo Technologies , not Zoo Technologies. Lol

Guest

My faith in Homestead Technologies has been restored. They did the right thing and removed the Zoo Technologies website from their server that was in violation of Flexite Company trademark.

It took 5 days to complete but everything is now resolved. Thank you Homestead for your cooperation.

Poet Ajz
reply icon Replying to comment of Guest-1173625

Again, It appears Mr. Lee Soroca has jumped to his own conclusion, instead of asking someone of the circumstances first.

The company Homestead supplied web hosting for Zigo Technologies, Phoenix, Arizona for their web-site over 3 years ago. The Site was taken over by Davidson and Belluso and is still under their supervision. Mr. Soroca is using an error in the transfer to fuel his vendetta for Mr.

Ed Zigo, of Phoenix, Arizona. Mr. Zigo was not responsible for this error but is now being publicly slandered by Mr.Lee Soroca as the cause of it. We now understand why Mr.

Ed Zigo terminated relations and association with Mr. Lee Soroca of The Flexite Company first. Quite simply, Mr.

Sorocas' true colors are manifesting, and it is not professional. He alone is the main reason people do not want to deal with The Flexite Company.

Guest

Apparently there is an address in Massachussets but no address for legal trademark department in Arizona. Correction.

Guest

Called Homestead again today. Spoke with different person who said he will forward this trademark violation website to their compliance department.

Hopefully this issue will be resolved soon.

It has been 5 days since our first contact with Homestead. I will post again as soon as this gets resolved.

Willie Eqw

Sales department available for new sales but no one available to take care of illegal compliance trademark issues. Not good.

No address for this company to send corresponces too either.

These are not the type of company nice people should be doing business with. Very frustrating when no one will talk to you about a serious legal issue on their server.

View more comments (6)

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