Anonymous
map-marker Shepherdsville, Kentucky

Poor web quality

Trying to search on Woodies Restoration in Russell Springs KY. When you click on boats for sale it takes you to an ad trying to sell website design???
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Kenyon Agx

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Verified Reviewer
| map-marker Oak Park, California

Homestead site not working

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Cant log into homestead.com and when I can nothing works your customer service always sucked now its total *** Pissed off customer long time customer with several sites at $52 a month!!!
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User's recommendation: Never use this company that I’m stuck with

Amro Fyp
map-marker Annapolis, Maryland

The worst company I have ever worked with

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My site has been down for 7 days. They only have subcontractors in the Philippines that read from a scrpt. No assistance at all. They are a joke. Run away from this Company! No one can assist and they just want your money!
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User's recommendation: Run from this company!

pryornina P

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Verified Reviewer

Mail Box Down for over FOUR DAYS

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I have not been able to receive email in my Homestead hosted mailbox for over four days. I have been on the phone with customer service for two full days and all they can say, after they made the mightiest of efforts to blame ME... is it will take another two days to fix, or more. The mailbox worked perfectly fine for a month and then simply stopped, and Homestead tried to blame me and the setup procedures I used. I deleted the maibox twice and followed their instructions to the letter, still no email. Choose a different hosting company, Homestead cannot support a business website sucessfully.
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Cons:
  • Email box has not worked for four days

Preferred solution: Deliver product or service ordered

User's recommendation: GoDaddy, WIX, anyplace but Homestead

1 comment
Guest

And a month later Homestead technologies still has not fixed the problem.

JR D Toj
map-marker Tomball, Texas

Criminal activity and very poor customer service.

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I've been with Homestead ever since it was intuit. 15 Years. They are and have been the worst ever since they (intuit) sold out. They are all liars and don't care about their client at all. Their server was hacked and my email passwords were stolen in 2018. They told me it was normal but to change my password. Fishing they said. for 3 days in March 2022 they have stalled in helping me figure out what was going on with my outlook. They eventually told me it was microsoft and to their surprise I called MS and we were on 3 way. They were fulll of *** and my MS 365 tech proved it. Then they spammed my email with alll kinds of filth. I have 4 different emails mind you and they sent out hundreds of emails from my accounts. Then the real problems started to happen. They locked me out of all my bussiness email and when I called them they said it was because I violated their spam conditions or rules. They wanted me to send an email of apology and that I would never do that again. What? I will never apologize for what I didn't do. They did it and told me if I didn't their level 3 admin tech told them to tell me to take my business elsewhere. What lowlife criminals. I should have known when they all speak with thick accents but call themselves. Jake, Mathew, Kathy, Karen and Jocelyn. I hate this company with a passion. Don't build your websites with them. The owners are crooks too. These people should be shut down. Don't do it. You come to regret it.
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Loss:
$35000
Cons:
  • Customer service

Preferred solution: Let the company propose a solution

User's recommendation: BUYERS BE WARE!

JR D Toj
map-marker Tomball, Texas

Poor customer service and liars

Called and was told to email compliance but never gave me the full email. She told me that Judelyn the supervisor had already told them about me calling. So I asked how do we get in contact with a Manager and all of the sudden Judelyn is a manager too. No phone number to call for compliance or headquarters. All interactions are recorded and on youtube. Why Never Do Business with Homestead technologies/Websites. Tik-Tok 60 min with Jake C1871**** Judelyn C1871****
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Preferred solution: Let the company propose a solution

User's recommendation: Cancel or Don't buy.

Wayne J Cdh
map-marker North Fort Myers, Florida

Happy

I was importing Outlook files from an old computer to a new one and hired a tech to help me. He accidentally deleted my email account to I called tech support for help. They were patient and very helpful. It is a shame that Microsoft keeps making frustrating changes to a great product.
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Preferred solution: Nothing

User's recommendation: they did well by me!

Bapu S Noo

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Verified Buyer

Probelm with credit card billing my website senseindia.net

Homestead Technologies - Probelm with credit card billing my website senseindia.net
I am trying to update credit card for billing from India. due government of India' new regulation e mandate on cards its not possible to deduct amound without verifications please let me know to pay the fees and how to update credit card for my website senseindia.net
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Preferred solution: how to pay for website

Anonymous
map-marker London, England

I can't cancel my contract online. I have to use a phone number. I have tried on three different business days: "Not possible to Contact at this time."

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I used Homestead Technologies for twenty years and was very happy with them. I understood their formats. Closed my business. Moved to Portugal. Opened new business. Nothing seems to work. Got tired of trying to make it work. Went through cancel steps online. Got message: To cancel you must call this 800 number. I have tried on three different days and always get an operator message: "It is not possible to contact this number at this time." Growing hostile. Will contact my bank to tell them not to honor Homestead's invoice.
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User's recommendation: When it works, it's wonderful. Right now I'm mad and frustrated.

pryornina P

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Verified Reviewer
| map-marker Burlington, Massachusetts

Homestead Web Hosting Falling Down on The Job!

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I have used Homestead for all of my websites since the year 2000. I have built and managed probably 20 websites, so I am not an illiterate fool. For the last two years, every couple of months Homestead makes you "Verify" your identity to sign into your account and manage your websites... their system makes you fly through a number of hoops, sends you a code, and then dumps you into a QuickBooks Account from which Homestead Sitebuilder is not even accessible! If I wanted to sign into my QuickBooks account, I would! Then, after numerous attempts to sign into your own account, they lock you out. I have called Tech Support every couple of months for the last two years, just to gain access to my account! HOURS AND HOURS AND HOURS of my time wasted. Go to WIX.com, do not waste your time with Homestead. Nobody has time for this kind of nonsense. Seriously, these people are supposed to be webhosting experts, if they cannot even set up a viable system for identity verification, there is really something wrong. I have had enough. I have started moving all of my websites to WIX.COM and the sooner I can dump Homestead, the better! Don't get trapped building websites with Homestead, because they take a long time to build and when you make the inevitable decision to move over to WIX, you will have to start from scratch. I am a real person, not a competitor of Homestead. NINA PRYOR * Broker Associate * Davenport Properties* Jackson, CA
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Loss:
$1000
Reason of review:
Poor customer service

Preferred solution: Straighten out the absiurd ID verification system

Resolved
Willie Eqw
map-marker Bronx, New York

Resolved: Homestead Technologies Zigo Technologies Review from Bronx, New York

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Homestead.com has illegal website on their server from Zigo Technologies that violates Flexite Company tradrmark. They have been contacted about this matter but have been uncooperative. There is no known address for this Arizona company too.
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7 comments
Guest

Wed, June 15, 2016 3:24PM

Hello,

We write to notify you that our customer has not removed the alleged infringing

material you reported. As a result, the customer’s services have been

suspended.

Please reply with any questions Regards, Homestead Compliance Team

Guest

Typo . Zigo Technologies , not Zoo Technologies. Lol

Guest

My faith in Homestead Technologies has been restored. They did the right thing and removed the Zoo Technologies website from their server that was in violation of Flexite Company trademark.

It took 5 days to complete but everything is now resolved. Thank you Homestead for your cooperation.

Poet Ajz
reply icon Replying to comment of Guest-1173625

Again, It appears Mr. Lee Soroca has jumped to his own conclusion, instead of asking someone of the circumstances first.

The company Homestead supplied web hosting for Zigo Technologies, Phoenix, Arizona for their web-site over 3 years ago. The Site was taken over by Davidson and Belluso and is still under their supervision. Mr. Soroca is using an error in the transfer to fuel his vendetta for Mr.

Ed Zigo, of Phoenix, Arizona. Mr. Zigo was not responsible for this error but is now being publicly slandered by Mr.Lee Soroca as the cause of it. We now understand why Mr.

Ed Zigo terminated relations and association with Mr. Lee Soroca of The Flexite Company first. Quite simply, Mr.

Sorocas' true colors are manifesting, and it is not professional. He alone is the main reason people do not want to deal with The Flexite Company.

Guest

Apparently there is an address in Massachussets but no address for legal trademark department in Arizona. Correction.

Guest

Called Homestead again today. Spoke with different person who said he will forward this trademark violation website to their compliance department.

Hopefully this issue will be resolved soon.

It has been 5 days since our first contact with Homestead. I will post again as soon as this gets resolved.

Willie Eqw

Sales department available for new sales but no one available to take care of illegal compliance trademark issues. Not good.

No address for this company to send corresponces too either.

These are not the type of company nice people should be doing business with. Very frustrating when no one will talk to you about a serious legal issue on their server.

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